Messaging Platform

Overview

Convergent Mobile offers a hosted mobile marketing and communications platform for business-consumer interaction. The platform provides both "push" and "pull" capabilities so you can push outbound messages to a database and/or your customers can pull information from a data source on-demand.

There are many reasons to bulk communicate via mobile. It is cost-effective, timely, contextual, interactive and more. Your customers may like special offers available only to them or get important reminders and updates on events, sales, appearances and more.

Our Marketing Platform allows you to target your customers and prospects by demographic, time and even location. Customize the offer by adding voice, color, mobile coupons, links, interactivity and more. And it's all managed through our intuitive web interface, backed up by dynamic reports and in this completely secure environment.

  • Contests and Promotions: Our application suite facilitates sweepstakes and instant win contests, voting, polling, trivia, sports pools and much more
  • Mobile Coupons: Convergent offers auto-generated mobile coupons and can create turnkey incentive and loyalty programs through the mobile phone
  • Mobile Commerce: Our solutions enable a payment method for products and services
  • Community Applications: Convergent can develop and deploy innovative custom applications that build and grow a community of mobile users
  • Event Solutions: Sporting and entertainment events get more interactive with their audiences with our event solutions

Employee/Customer Communication

Employee

There are countless reasons you would want to communicate with employees or co-workers on a group-, department- or company-wide level. Mobile communication allows you to reach your employees regardless of their location be it in their offices, on the road, at a business lunch. Through our technology you can quickly and easily share the news of a big deal for the company, an important change in policy, explanation for delay, time-sensitive updates and more without waiting for them to access their email.

  • Intracorporate Communication
    Keep your staff in constant contact by using wireless messaging as an affordable, private, secure and convenient method of communication.
  • Network & Systems Monitoring
    Receive immediate notifications when valuable networks and systems crash, and avoid the enormous costs associated with downtime.
  • Sales Force Automation (SFA)
    Keep your sales staff informed at all times, allowing them to respond quickly to customers, increase sales, and remain one step ahead of the competition.
  • Supply Chain Management (SCM)
    OpenMarket can help your business stay up to date on product orders, shipment status, and delivery schedules through wireless messaging.

To get started, click on the icon above or contact us for assistance.

Customer

Customer Relationship Management (CRM) is vital to any company. Take it to the next level by including mobile communications with your customers. Your customers can opt-in for additional information and services to enhance your relationship. The possibilities are endless. Communicate important changes to a portfolio or the market. Send reminders on diet or workout regimen. Update customers about changes in itinerary.

Here are some of the solutions available to you:

  • Customer Relationship Management
    Use wireless messaging alerts to keep in touch with your customers increasing revenue through enhanced sales and customer retention rates.
  • Financial Alerts
    Using our platform, your users can receive immediate notifications regarding their portfolio, and respond with a transaction with one push of a button.
  • Information Alerts
    Offer your users the ability to receive real-time alerts of preselected information, keeping them fully informed on the latest events of interest.

Like all of our platforms, you can segment your customer base by any of the data points you have - product purchased, purchase date, gender, age, etc. You can offer them interactivity so they can reply to your message. You can auto-generate responses.